Data Privacy Policy

Effective Date: 01st November 2024

  1. Introduction Newline Tourism (“we,” “our,” or “us”) values your trust and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our services, whether through our website, mobile application, or directly at our offices.
  2. Scope of the Policy This Privacy Policy applies to all individuals using Newline Tourism’s inbound, outbound, and local tour services (“Services”), including but not limited to customers, prospective customers, and business partners.
  3. Information We Collect We may collect the following categories of personal data:
  • Personal Identification Information: Name, passport details, national identification number, date of birth, and gender.
  • Contact Information: Email address, phone number, and physical address.
  • Payment Information: Credit card or debit card details, billing address, and other financial details.
  • Travel Preferences and Details: Destination, travel dates, accommodation preferences, dietary restrictions, and special requirements.
  • Communication Records: Emails, messages, or calls with our team.
  • Device and Usage Data: IP address, browser type, operating system, and browsing behavior on our website or app.
  • Photographs and Media: Images or videos taken during tours that may include identifiable individuals.
  1. How We Use Your Information The personal data we collect is used for the following purposes:
  • To provide and manage tour bookings and related services.
  • To communicate with you about your bookings, updates, or promotional offers.
  • To comply with legal and regulatory requirements, such as visa applications and tax reporting.
  • To improve our services, including customer support and website usability.
  • To process payments securely and prevent fraudulent transactions.
  • To personalize your travel experience based on your preferences.
  • To feature photographs or videos of tours on our website or promotional materials, subject to your explicit consent.
  1. Sharing Your Information We may share your personal data with third parties under the following circumstances:
  • Service Providers: Hotels, airlines, transportation providers, and other travel-related vendors necessary to fulfill your booking.
  • Legal Compliance: Government authorities, law enforcement agencies, or other entities as required by applicable law.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.
  • Marketing Partners: Trusted partners for promotional campaigns, with your explicit consent.
  1. Data Retention We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.
  2. Security Measures We implement robust technical and organizational measures to safeguard your personal data, including:
  • Encryption of sensitive data.
  • Regular security audits.
  • Restricted access to personal data by authorized personnel only.
  • Secure payment gateways for financial transactions.
  1. Your Rights You have the following rights concerning your personal data:
  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request restriction of certain data processing activities.
  • Objection: Object to data processing for marketing purposes.
  • Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise your rights, please contact us at info@newlinetourism-int.com.

  1. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
  2. Use of Photographs and Media Photographs or videos taken during tours or events organized by Newline Tourism may be used for promotional purposes, such as on our website, social media, or marketing materials. We will only use identifiable images of individuals with their explicit consent, obtained during or after the tour. If you wish to withdraw your consent, please contact us, and we will promptly remove your images from our platforms.
  3. International Data Transfers As a global tourism agency, we may transfer your personal data to countries outside your home country. We ensure that such transfers comply with applicable data protection laws and use standard contractual clauses where necessary.
  4. Updates to This Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the “Effective Date” noted.
  5. Contact Us If you have any questions, concerns, or complaints about this Privacy Policy or our data processing practices, please contact us:

By using our Services, you agree to the terms of this Privacy Policy.

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